For most small and medium sized organizations, the development of a technology strategy involves little more than choosing technologies to solve the most pressing business issues at hand. At ROI TekPartner, we call this the "bottom up" approach. Unfortunately, this approach often leads to expensive short-term fixes that create new problems as the organization changes. When we are engaged to help our clients craft a technology strategy, we employ a "top down" approach which entails linking the organizations' business strategies to the systems that enable it to function and then to the people, processes and technologies that support those systems.